Refund policy

Digital documentation orders are reviewed manually because compatibility depends on model details.

If a listing mismatch is confirmed from provided data, replacement or refund may be approved.

If delivery access fails due to technical issues, support re-validates and restores delivery steps.

Requests should include order email, model details, and a short issue description.

Cases with complete match and successful delivery are usually solved by correction guidance, not cancellation.

This policy protects both buyers and support workflow quality.